UK SHIPPING

PLEASE ORDER BEFORE 1pm TO GUARANTEE SAME DAY DESPATCH.

Any orders placed after 1pm may be shipped the next working day. If this is a concern please call us on 01455 233355 or use the contact us form prior to placing your order.

Royal Mail Tracked 24 - £6.00. Delivery time is usually 1 to 3 working days. Please allow up to 10 working days for delivery.

Royal Mail Tracked 48 - £4.00 or FREE when you spend £50 or more. Delivery time is usually 2 to 5 working days. Please allow up to 14 working days for delivery.

GUARANTEED NEXT DAY DELIVERY - £8.00
(not including Saturdays, Sundays, Mondays or National Bank Holidays) UK Only, please order before 1pm to guarantee this service.
All orders placed after 1pm on a Friday will be guaranteed delivery before 6 pm on the following Tuesday - excluding National/Bank holidays.
Please allow up to 10 business days to resolve queries relating to non-delivery and return-to-sender issues.

SATURDAY/SUNDAY GUARANTEED - £12.00
We offer a Saturday & Sunday Guaranteed service (UK ONLY) - Simply choose the Saturday Guaranteed option before 1pm on a Friday or the Sunday otion before 11am on a Saturday to guarantee this service. Excluding National/Bank holidays.

These delivery times may vary to more remote destinations (eg. Scottish Highlands and the Channel Islands). Please allow up to 10 business days to resolve queries relating to non-delivery and return-to-sender issues.

Delivery Instructions
Please note that any delivery instructions that you provide requesting for the delivery to be left in a safe place are at your own risk. You are confirming that you are providing the delivery driver authority to leave the parcel in a safe place of your choice. Just Keepers cannot be held responsible for any items left at your request that are lost or stolen.The information that you provide is passed onto the courier to use at their discretion.


OVERSEAS SHIPPING

Europe - £7.00 
Delivery time is usually within 3 to 7 working days. (Please allow up to 30 working days for delivery). 

Rest of World - £9.00 Delivery time is usually within 7 to 10 working days. (Please allow up to 30 working days for delivery). 

Note: Orders from outside of the UK will not be liable to UK Sales Tax. However purchases may be subject to own countries tax/duty upon receipt.

UPS/DHL/DPD (EXPRESS SUPER & EXPRESS - Overseas)

UPS, DHL and DPD offer a very reliable & generally FAST delivery service to More than 215 countries and territories worldwide.

Delivery is usually within two to five business days by the end of the day to most countries in the world, however delivery to Australia and various other locations can be considerably longer, if this is a concern and you need a more specific delivery estimate please contact us directly.

Please order before 12 noon to Guarantee same-day despatch.

See prices at the checkout stage as costs may vary dependent on country.

*Please note that we are not responsible for packages sent to a 3rd party address such as a hotel or a PO Box that state delivered but cannot be traced.

Please note that international customers outside of the UK will be required by their Country to pay duties & taxes before they receive their package.
The duty and tax charge is calculated by the total value of the Just Keepers sales receipt/invoice.
These rates can vary by country and is beyond our control.

Please be aware of these potential charges before completing your purchase, as it is not included with your Just Keepers merchandise and shipping charges.

BREXIT INFORMATION - Europe and Rest of the World locations:

Due to the UK leaving the EU all countries outside of the UK will not pay UK VAT/Taxes (20%) on their order.

So as an example: a product costing £50 will cost any customer outside of the UK £41.67 this is the price less the UK VAT of 20%, this price will be shown on the product page.

Please note that international customers outside of the UK may be required by their Country to pay duties & taxes before they receive their package.
The duty and tax charge is calculated by the total value of the Just Keepers sales receipt/invoice.
These rates can vary by country and are out of our control.

Please be aware of these potential charges before completing your purchase, as it is not included with your Just Keepers merchandise and shipping charges.

RESTRICTED ITEMS

If you see this message prior to checkout:

The following items in your basket cannot be sent to your delivery destination. Please adjust your basket accordingly to continue to the checkout.

It means there is a brand restriction on where we can send the goods to - You will need to remove the restricted item to proceed or change the delivery destination.