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- Description
- Product Care
- Glove Sizing
- Shipping / Delivery
- Customer Returns
- Brexit Information - Overseas Shipping Fees
SPECIAL EDITION.
SUPERGRIP+ is exactly what it says. High-performance foam with the ultimate grip. The neutral natural latex, combined with adhesive particles specially developed by uhlsport, provides maximum grip and the best possible ball control. One hundred percent reliability in dry weather as well as top performance in wet weather conditions. This foam sets new standards!
FOAM: SUPERGRIP+ foam provides thanks to new foam formula plus integrated high grip elements ultimate grip in all weather conditions.
CUT: half negative
GLOVE BODY: AIRPRENE: new body material provides perfect breathability and wearing comfort.
CLOSURE: DUAL FIX SYSTEM: innovative closure system for optimized fixation and maximum flexibility of the wrist.
FEATURES: REBOUND ZONE provides maximum flexibility, grip and abrasion resistance
ULTIMATE CONTACT: new wrap-construction for maximum grip in all catching siutations
3D FLEX: New 3D foam thermoforming for maximum felxibility
FLEX ENTRY: new elastic entry guarantees maximum flexibility and wearing comfort
Colour: Gold
PRODUCT CARE
The majority of goalkeeper gloves that we sell use very high quality latex palms and materials, sourced and manufactured to offer the best possible grip in all conditions. Latex is a very soft, natural product and as such is subject to wear and abrasion over time. Just Keepers Ltd and the selected brands that supply the products cannot be held accountable for wear to the palms.
Prior to use:
- Rinse the gloves thoroughly prior to first use with clean cool/lukewarm water, this process helps rid the gloves of any impurities from the production of the latex or stitching process.
- Please note that it may be advisable to wash the gloves more than once for maximum performance.
After use:
- After use wash the gloves with a recommended glove wash or a mild detergent to remove any dirt from the palms and allow glove to dry naturally.
- Do not allow the gloves to dry in a warm place or in reach of direct sunlight as this could make the latex brittle and damage the latex.
- DO NOT DRY USING ANY OF THE FOLLOWING PROCESSES: Radiator, hair dryer, airing cupboard, tumble dryer or direct sunlight.
LATEX WEAR
Most latex palms will begin to show signs of wear within their first use. This is normal and can be down to many factors that may include: many variables of play e.g. (the age of goalkeeper, their technique, the playing surface, how the gloves were prepared, were the care instructions followed).
As with all soft latex goalkeeper gloves the better you care for them the more life you will get from them.
Wear to the foams usually happens when the gloves come into contact with the ground, but they can also wear from something as simple as pulling your socks up, even when putting your gloves on as most gloves use a course Velcro closure which can be prone to wearing the latex.
If your latex starts to show signs of wear, don't worry! Glove wear is normal, that's just what latex does, latex is a soft natural product which is made to provide the grip that all goalkeepers need and want!
Please note that all goalkeeper gloves will offer grip and continue to perform until there is virtually no latex left on the palms.
Deterioration will be particularly apparent during early and end of season use when the grounds are at their hardest. Do try to avoid glove contact with the ground if at all possible!
Young and inexperienced goalkeepers may also notice fast deterioration of the foam; this will become less apparent when the individual technique improves.
The majority of gloves we sell are worn by the World's best goalkeepers who play on the best surfaces with the best quality footballs, most of whom use the gloves for a maximum of 6-8 games. If this is a concern please choose an alternative flat palm style.
If any of the above is a concern do not buy the gloves. If this is a concern please choose harder wearing palms (not soft latex), which may offer better durability, however please be aware that the grip will be far inferior.
We would always advise using new gloves just for matches and an older pair for training/warm up.
The colouring on the majority of goalkeeper gloves will fade and wear during play, this can and does happen and this will not affect the performance of the product in any way.
PLAYING SURFACE:
Goalkeeper gloves are made and designed for use on soft natural surfaces like grass, unless specified in the product description (e.g. specialist 3G /astro turf palm).
Please note that when using goalkeeper gloves on an artificial surface such as 3G or astro turf - you will be placing a higher level of stress on them so stitching failure & latex wear will be more apparent than on grass.
LATEX DISCOLORING:
As latex is a natural product the colour can change from usage and the washing/cleaning process, some palms may stain yellow/pink/brown from being cleaned and exposed to a heat source or natural sunlight which can change the colour of the latex, if the gloves do become discolored this will not effect the performance of the latex in anyway.
STITCHING:
Great care should be taken when putting the gloves on and taking them off, especially lightweight & strapless styles which are now very common and popular, try and remove your hand from the gloves and not the gloves from the hand, try to put as little stress as possible on the seams, fingers and thumbs when taking your hand from your gloves, unfortunately the stitching can start to break down over time and from general wear, especially between the wrist, thumb & palm area. Please note that if gloves are significantly worn when stitching issues occur we would be unable to offer a refund or exchange, this is down to the manufacturers and Just Keepers discretion.
ROLL FINGER & NEGATIVE CUT STYLE FOAM PALMS:
With both of the above glove cuts being very popular and sought after styles we must warn you that the stitched seams and fingers do come under immense stress during the course of training and match-play and Just Keepers Ltd will not offer replacements or refunds for burst seams and damaged foam around the stress areas. Gloves featuring a 'Negative Cut' palm will show wear on the fingertips and thumbs quicker than others, this is due to the way the gloves are stitched. This type of cut provides a much tighter and more natural feel on your fingers, but as a result comes under more stress.
Great care should be taken when putting the gloves on and taking them off, especially roll finger styles, try and remove your hand from the gloves and not the gloves from the hand, try to put as little stress as possible on the seams, fingers and thumbs when taking your hand from your gloves.
STRAPLESS / LIGHTWEIGHT GLOVES
The new trend in the goalkeeping world is strapless/lightweight gloves, these are very sought after and popular styles with many of our customers.
Please note that these types of gloves are very slim/tight fitting and is made to fit as close to the skin as possible and can be tight around the wrist and base of the hand area.
Unfortunately this will make the gloves more prone to stitching faults as they are more difficult to get on and too get off, especially after use when the hands are hot and sweaty etc.
Please take extreme caution and as much care as possible when removing these types of gloves from your hands, try and remove your hand from the gloves and not the gloves from the hand.
Try to put as little stress as possible on the seams, and the added stress areas, where the palm is stitched to the gloves, the thumb area, and the finger gussets.If this style of glove is a concern please choose an alternative style/model or contact us before purchase and we can help with any other questions you may have.
PLASTIC FILM ON PALMS
Please take great care when removing the plastic film from the palms of goalkeeper gloves.
We appreciate that this can be a tedious process but removing the film as carefully as possible is key so you do not knick or damage any bits of latex.
Please do not remove the film from the palms unless you are keeping the gloves, as once the film is removed from the palms we are unable to offer a refund or an exchange if the gloves do not fit or are unsuitable etc.
IF ANY OF THE ABOVE IS A CONCERN PLEASE DO NOT PURCHASE THE GLOVES OR CONTACT US PRIOR TO PURCHASE AND WE CAN HELP YOU FURTHER
GLOVE SIZING
Glove sizing can vary from brand to brand and even within the same brand. Glove sizing can vary depending on the cut and specific fit of the glove.
We try to provide a size guide on each individual product page wherever we can (especially juniors), this can usually be found on one of the product tabs or under the product tabs on the product page under the product images.
If no size guide is provided and sizing is a concern please contact us prior to placing your order, especially if you looking to add personalisation, as all personalised goods are Non-Returnable.
If you are unsure of your size, please measure the wearers hand, from the top of tallest finger to the base of palm (where the hand meets the wrist) in cm.
Then email us with that measurement and the product code of the gloves you are interested in buying, we will then advise on the best size to order.
email us at: info@justkeepers.com
UK SHIPPING
PLEASE ORDER BEFORE 1pm TO GUARANTEE SAME DAY DESPATCH.
Any orders placed after 1pm may be shipped the next working day. If this is a concern please call us on 01455 233355 or use the contact us form prior to placing your order.
Royal Mail Tracked 24 - £6.00. Delivery time is usually 1 to 3 working days. Please allow up to 10 working days for delivery.
Royal Mail Tracked 48 - £4.00 or FREE when you spend £50 or more. Delivery time usually 2 to 5 working days. Please allow up to 14 working days for delivery.
GUARANTEED NEXT DAY DELIVERY - £8.00
(not including Saturdays, Sundays, Mondays or National Bank Holidays) UK Only, please order before 1pm to Guarantee this service.
All orders placed after 1pm on a Friday will be guaranteed delivery before 6pm on the following Tuesday - excluding National/Bank holidays.
Please allow up to 10 business days to resolve queries relating to non-delivery and return-to-sender issues.
SATURDAY/SUNDAY GUARANTEED - £12.00
We offer a Saturday & Sunday Guaranteed service (UK ONLY) - Simply choose the Saturday Guaranteed option before 1pm on a Friday or the Sunday option before 11am on a Saturday to guarantee this service. Excluding National/Bank holidays.
These delivery times may vary to more remote destinations (eg.Scottish Highlands and the Channel Islands). Please allow up to 10 business days to resolve queries relating to non-delivery and return-to-sender issues.
Delivery Instructions
Please note that any delivery instructions that you provide requesting for the delivery to be left in a safe place are at your own risk. You are confirming that you are providing the delivery driver authority to leave the parcel in a safe place of your choice. Just Keepers cannot be held responsible for any items left at your request that are lost or stolen. The information that you provide is passed onto the courier to use at their discretion.
OVERSEAS SHIPPING
Europe - £7.00
Delivery time is usually within 3 to 7 working days. (Please allow up to 30 working days for delivery).
Rest of World - £9.00 Delivery time is usually within 7 to 10 working days. (Please allow up to 30 working days for delivery).
Note: Orders from outside of the UK will not be liable to UK Sales Tax. However, purchases may be subject to your own country's tax/duty upon receipt.
UPS/DHL/DPD (EXPRESS SUPER & EXPRESS - Overseas)
UPS, DHL, and DPD offer a very reliable & generally FAST delivery service to More than 215 countries and territories worldwide.
Delivery is usually within two to five business days by the end of the day to most countries in the world, however delivery to Australia and various other locations can be considerably longer, if this is a concern and you need a more specific delivery estimate please contact us directly.
Please order before 12 noon to Guarantee same-day despatch.
See prices at the checkout stage as costs may vary dependent on country.
*Please note that we are not responsible for packages sent to a 3rd party address such as a hotel or a PO Box that state delivered but cannot be traced.
Please note that international customers outside of the UK will be required by their Country to pay duties & taxes before they receive their package.
The duty and tax charge is calculated by the total value of the Just Keepers sales receipt/invoice.
These rates can vary by country and is beyond our control.
Please be aware of these potential charges before completing your purchase, as it is not included with your Just Keepers merchandise and shipping charges.
BREXIT INFORMATION - Europe and Rest of the World locations:
Due to the UK leaving the EU all countries outside of the UK will not pay UK VAT/Taxes (20%) on their order.
So as an example: a product costing £50 will cost any customer outside of the UK £41.67 this is the price less the UK VAT of 20%, this price will be shown on the product page.
Please note that international customers outside of the UK may be required by their Country to pay duties & taxes before they receive their package.
The duty and tax charge is calculated by the total value of the Just Keepers sales receipt/invoice.
These rates can vary by country and are out of our control.
Please be aware of these potential charges before completing your purchase, as it is not included with your Just Keepers merchandise and shipping charges.
RESTRICTED ITEMS
If you see this message prior to checkout:
The following items in your basket cannot be sent to your delivery destination. Please adjust your basket accordingly to continue to the checkout.
It means there is a brand restriction on where we can send the goods to - You will need to remove the restricted item to proceed or change the delivery destination.
Customer Returns
If for some reason any item(s) is not acceptable, you may return it to us provided the item(s) has not been personalised in any way and it is sent back within 30 days of purchase.
Your returned items must be sent back in their original condition & packaging; please ensure you package your return to prevent any damage to the items or boxes.
If you wish to return goods for an exchange or refund please fill in the customer returns form with your return request which will be dealt with when your return is received. If you do not have the form, just include your name and postcode.
Please note that we do not offer a free returns service and the goods are your responsibility until we receive them back. Please send the goods back in their original packaging with a courier of your choice, please also note that any original postage costs paid are non refundable on exchanges or refunds .
We recommend that you send your return on a trackable service. We cannot be held responsible for items lost or delayed in transit on the way back to us.
Personalised Goods
Unfortunately, we are unable to refund or exchange any products that have been personalised.
This includes gloves with removable straps, as the brands do not supply us with spare straps and also as each strap is made to fit the size ordered and will not fit with new smaller/larger sizes.
This also includes apparel/garments or gloves personalised with a number one.
Gloves with film covering the palms cannot be exchanged or refunded if the film is removed.
Europe and Rest of the World locations:
Due to the UK leaving the EU all countries outside of the UK will not pay UK VAT/Taxes (20%) on their order.
So as an example: a product costing £50 will cost any customer outside of the UK £41.67 this is the price less the UK VAT of 20%, this price will be shown on the product page.
Please note that international customers outside of the UK may be required by their Country to pay duties & taxes before they receive their package.
The duty and tax charge is calculated by the total value of the Just Keepers sales receipt/invoice.
These rates can vary by country and are out of our control.
Please be aware of these potential charges before completing your purchase, as it is not included with your Just Keepers merchandise and shipping charges.
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